24HR General Hotline +607-2368 999 / +607-2330 899 or WhatsApp Us +6014-277 1653

Patient's Guide

Frequently Asked Questions (FAQs)

Q1: What do I expect if I visit the hospital for the first time?

Please bring along your referral letter if referred from other clinics. If there is no referral letter, you will be guided to our triage counter at Accident & Emergency (A&E) department for medical examination and professional consultation by our Medical Officer. Then, you will be directed to a specialist for further care and treatment.

Q2: Can I seek treatment at the hospital without a medical appointment?
Q3: How do I make my payment?
Q4: Is there any free parking lots?
Q5: My questions are not listed here, what can I do?

Customer Care

Kempas Medical Centre
Lot PTD 7522, Jalan Kempas Baru,
Kempas, 81200 Johor Bahru, Johor

Available 24 hours
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