24HR General Hotline +607-2368 999 / +607-2330 899 or WhatsApp Us +6014-277 1653

Patient's Guide

Ward Admission

Inpatient Admission


Please present the following documents for admission at the Reception Counter at Ground Floor:

• Your I/C or Birth Certificate (if you are below 15 years old) or Passport (if you are a foreigner)
• Next of kin’s identification (required for first time registration)
• Medical benefit identification documents (e.g. Letter of Guarantee, Medical Card, Referral Letter)

You need to complete the following documents at Reception Counter:

• Letter of Declaration
• Letter of Guarantee
• Insurance Form


For self-paying patients, you are required to pay a deposit upon admission. Additional deposit may be required if your stay is extended and/or the estimated bill is higher than initial estimation due to unforeseen circumstances.

Partial or waiver of deposit may be accepted if a Letter of Guarantee from the panel of Insurers and/or corporate is presented upon admission.

For further enquiries regarding the arrangement of Letter of Guarantee and/or payment,

please call (+607) 2368 999 / (+607) 2330 899

Our Wards
During Your Stay

Customer Care

Kempas Medical Centre
Lot PTD 7522, Jalan Kempas Baru,
Kempas, 81200 Johor Bahru, Johor

Available 24 hours
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